# Website care. A clearer plan. > Compare website maintenance and support options, including update schedules, backup frequency and included work. Discuss a suitable plan for your website. Source owner: https://staging.prescottwebdesign.com/service-plans/ Prepared content snapshot: 2026-11-01. Staging content-sync update; endpoint verification follows installation. WordPress maintenance · Prescott & beyond Keep recurring website work organized with a plan matched to how your site is used. Compare the maintenance schedule, complete backups and included support time—then choose the right arrangement. [Find My Care Plan](https://staging.prescottwebdesign.com/service-plans/#plan-comparison) [Ask about individual work](https://staging.prescottwebdesign.com/service-plans/#one-off-support) Monthly plans are optional. As-needed support is also available. The right level of support ## Four plans. Clearly defined. All plans include website monitoring and SSL management with CloudFlare SSL. Complete maintenance covers software and security updates; complete backups include site files and the database. The essentials ### Minimum For a quieter, mostly informational website. Monthly care ## $49 / month [Choose Minimum](https://staging.prescottwebdesign.com/contact/?plan=Minimum%20Care%20Plan#project-inquiry) - Maintenance & complete backups: 3 times per year - Website monitoring - SSL management with CloudFlare SSL - Files + database in complete backups - Additional website work quoted separately Room for small changes ### Silver Routine care, with time for smaller changes. Monthly care ## $69 / month [Choose Silver](https://staging.prescottwebdesign.com/contact/?plan=Silver%20Care%20Plan#project-inquiry) - Maintenance & complete backups: 4 times per year - 30 minutes of website changes per month - Website monitoring - SSL management with CloudFlare SSL - Files + database in complete backups More defined support ### Gold More scheduled care and defined support time. Monthly care ## $99 / month [Choose Gold](https://staging.prescottwebdesign.com/contact/?plan=Gold%20Care%20Plan#project-inquiry) - Maintenance & complete backups: 6 times per year - 30 minutes of website changes per month - Separate 30 minutes of bug fixes & email support per month - Website monitoring - SSL management with CloudFlare SSL Monthly maintenance ### Platinum Monthly maintenance and priority support. Monthly care ## $149 / month [Choose Platinum](https://staging.prescottwebdesign.com/contact/?plan=Platinum%20Care%20Plan#project-inquiry) - Maintenance & complete backups: every month - 30 minutes of website changes per month - Separate 30 minutes of bug fixes & email support per month - Priority support response - Website monitoring & SSL management Monthly billing does not make every task monthly. The maintenance and backup frequency is shown on each plan. Work outside your selected scope is quoted and invoiced separately at standard rates. Know what is covered ## Useful care. A visible scope. The routine work ### Maintenance - Software updates - Security updates - At your plan’s stated frequency The recovery foundation ### Complete backups - All website files - The website database - Retention and restore arrangements agreed for your site The ongoing relationship ### Defined support - Website monitoring - SSL management - Time allowances and additional work kept clear ## Choose care around how your site is used An informational site, a frequently updated business website and an online store can have different maintenance needs. The age of the site, its existing setup, how often it changes and the work you want help with all matter. 01 / WEBSITE CARE ### Update. Keep your content current. Fresh information, useful changes and a website that reflects your business. 02 / WEBSITE CARE ### Protect. Make routine care a habit. Plan software updates, monitoring and complete backups around your selected tier. 03 / WEBSITE CARE ### Support. Get help when it matters. Choose the level of included editing and support time your website needs. 04 / WEBSITE CARE ### Grow. Build on what works. Keep improving the experience as your website and business change. [Find My Care Plan](https://staging.prescottwebdesign.com/service-plans/#plan-comparison) [Talk About My Website](https://staging.prescottwebdesign.com/contact/#project-inquiry) Help when you need it ## One-off work is welcome, too. 01 · A small change ### A content update? Send the website address, the page to change and the new content. We can review the request and quote the work. 02 · An issue to investigate ### Something not working? Describe what you expected, what happened instead, when it began and the affected device or page. 03 · A bigger project ### A larger next step? New features, migrations or a full redesign need an agreed project scope. We can help define the work before it begins. A maintenance subscription is not required to ask for help. Access, the site’s condition and outside systems affect the work needed. Secure access can be arranged directly; do not send passwords in a public inquiry. [Discuss One-Off Support](https://staging.prescottwebdesign.com/contact/#project-inquiry) [Explore a redesign](https://staging.prescottwebdesign.com/website-redesign/) Prepared, with clear expectations ## Backups, security and recovery. 01 · Your website’s activity ### Match the backup schedule. A store or membership website that changes frequently may need a different arrangement from a mostly static site. Consider what could be lost between copies. 02 · A practical recovery path ### Agree how recovery works. Confirm retention, backup location and the restore process. Updates reduce avoidable problems; they do not make a website immune to compromise. Malware/virus removal and urgent recovery work are separately scoped unless your agreement expressly includes them. Do not assume these services are included in every standard care tier. ## Performance and changes as your website grows Slow pages, new plugins, large media and changing integrations can require investigation. Describe the affected pages and devices so the work can be assessed against the selected plan or separately quoted. A care subscription does not automatically include a redesign, unlimited development or every performance fix. When changes become a larger project, [website redesign](https://staging.prescottwebdesign.com/website-redesign/) may be the more useful scope. Keep an agreed list of priorities so routine care and new development remain clear. ## Maintenance, hosting and renewals Hosting provides the server environment. Website care provides the agreed maintenance and support work. Website build packages include domain registration for the first year. Already have a domain elsewhere? We can help bring it to our hosting platform. Domain renewals, hosting, email and paid software follow the costs and responsibilities agreed for your website. A little clarity ## A little clarity about website care. ### Is a maintenance plan required? No. Monthly plans are optional, and as-needed service is available. A recurring plan helps organize the tasks and schedule your website needs. ### Are updates and backups performed every month? Platinum lists monthly maintenance and complete backups. Minimum includes them three times per year, Silver four times and Gold six times. The monthly price is the billing frequency, not a promise that every task is performed monthly. ### What does a complete backup include? The plans include all website files and the database at the selected maintenance/backup frequency. Confirm retention and restoration arrangements for your website when choosing a plan. ### How much website editing time is included? Silver, Gold and Platinum include 30 minutes per month for website work, changes and additions. Gold and Platinum also include a separate 30 minutes per month for bug fixes and email support. These are separate allowances, not one unrestricted hour. Minimum has no included monthly website-work allowance. ### What happens when work is outside the plan? Additional work beyond the listed scope is quoted and invoiced separately at standard rates. Discuss larger changes before treating them as part of a monthly allowance. ### Does unused time roll over? Confirm how time is recorded and whether carryover applies in your service agreement. A rollover allowance is not stated in these plan descriptions. ### Is emergency response or malware removal included? Platinum includes priority support response, with no fixed response-time guarantee stated here. Urgent recovery, malware removal and any additional support need an explicit agreed scope. ### Does maintenance include hosting and renewals? Hosting supplies the server environment; maintenance is the agreed work on the website. Website build packages include domain registration for the first year. If you already have a domain elsewhere, we can help bring it to our hosting platform. Domain renewals, hosting, email, paid licenses and new features are separate from a care plan unless your quote includes them. Your quote or agreement defines the applicable costs. ### Which plan should I choose? Share the website address, its service history, how often you request changes, and whether it has ecommerce, memberships or other important workflows. We can recommend a support arrangement around those needs. Let’s make it happen ## A support plan that fits your website. Send your website address and the work you need help with. Choose recurring care or discuss an individual request. [Discuss My Website Care](https://staging.prescottwebdesign.com/contact/#project-inquiry) [Call 480-825-5253](tel:+14808255253)